Outbound Campaign & Call Center Console
BetaThis is a beta release and may still have bugs. Please report any issues you hit.
Company Super Admins only — agent accounts use softphones
Select a campaign from the left queue to launch calls, monitor live agent bridges, and analyze telemetry — or create a new campaign.
1. Campaign Identity → 2. Agent Roster → 3. Telephony Parameters
Agents need SIP enabled. Calls bridge to their softphone.
| Assigned Agent | Target Lead | Call Status | Actions |
|---|---|---|---|
| No active calls in flight | |||
Active MetroLeads tenant environments
| Company Name | UUID | Action |
|---|
Add tenant by MetroLeads Company UUID
FreeSWITCH PBX status, ESL event socket, and carrier trunk routes
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